Privacy notice

Calnify provides booking and queue software to organisations. When you book with or queue at an organisation, that organisation decides what it collects and why; we process the data on its behalf. Each organisation can add its own privacy notice to its booking page.

What is collected

Only what the organisation asks for: usually your name and an email address or mobile number, the time you booked, and payment status. A reason for visiting is never required. Card details are entered on Stripe's payment page and never reach our systems.

How it is used

To hold and manage your booking or place in the queue, to send the confirmations, reminders and alerts you would expect, and to keep records the organisation needs, such as payments and refunds.

Who it is shared with

The organisation you booked with, and the service providers that run the platform: Supabase (database), Cloudflare (hosting), Stripe (payments), Resend (email) and Twilio (text messages, only if you agree to texts).

How long it is kept

Each organisation sets a retention period. After it, your name and contact details are deleted automatically. Anonymous records may be kept for accounting.

Your rights

You can ask the organisation for a copy of your data or for it to be deleted. You can also contact us at hello@calnify.com.