Questions and answers
Do customers need an app or an account?
No. They use a link or QR code in their phone's browser and get a private link for their booking.
What if someone has no smartphone?
Staff add them in a few seconds with no details at all; they are called by number.
Where does customer money go?
Straight to your organisation's own Stripe account. It does not pass through our account.
Can we offer free services?
Yes. Free is the default, and free services never ask for payment.
How do you stop double-booking?
Bookings, checkouts in progress and walk-ins being served all take time from one shared diary, enforced in the database. Two simultaneous requests for the last slot cannot both succeed.
What do you send by text?
Only if your organisation turns it on and the customer agrees: a 'you are next' alert and optional reminders. Texts never include the reason for the visit.
Can we export or delete a customer's data?
Yes. Admins can export one customer's records or erase their personal details, and details are removed automatically after your retention period.
Your next visitor is already on their way
Set up your link in a few minutes. Put the QR code by the door. Done.